We accept two payment methods:
Paying with Credit Card
A credit card is a payment card issued to users (cardholders) to enable the cardholder to pay a merchant for goods and services, based on the cardholder's promise to the card issuer to pay them for the amounts so paid plus other agreed charges.
You will receive a confirmation email by email. You will receive your subscription number and password after 10 minutes of payment.
Warning! If the transaction was not completed, please try again and verify that all data is correct. If the next transaction aborted, please report whether the payment method select correctly and contact the bank to refinance foreign transactions.
If you have any questions, please write to info@polbox.tv.
Paying with Payment Card:
A payment card is an electronic payment instrument, which is one of the tools for remote access to money deposited in a bank account.
You will receive your subscription number and password after 10 minutes of payment.
Warning! If the transaction was not completed, please try again and verify that all data is correct. If the next transaction aborted, please report whether the payment method select correctly and contact the bank to refinance foreign transactions.
If you have any questions, please write to info@polbox.tv.
Standard refunds
If you would like to return all the ordered products or just some of them, please, contact us by email - info@polbox.tv or call us
US: + 1 (716) -405-0-400,
EU: + 44 (122) -405-1-877.
The customer covers the shipping costs of returning the equipment.
Purchased equipment can be returned within 14 calendar days of delivery.
Please provide the following information:
The payment will be refunded to the card account that was made the fee.
How long does it take to get your money back?
The funds will be placed in your bank account after 3-5 days. What to do if you receive a defective product? If you have any problems with the new PolBox.TV product or if you are concerned about its performance, contact PolBox.TV customer service immediately to report a defect.You will receive an address where you will need to send your damaged device. Upon receipt of a faulty device, PolBox.TV will contact you.